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Privacy policy

Last updated October 17, 2026

Shortener.dev (“we”, “us”) respects your privacy. This policy explains what personal information we collect, what we do with it, and your choices. Shortener.dev is a product of Agenty Analytics Pvt. Ltd., 48, 1st Floor, Omaxe Galleria, Sector 14, Bahadurgarh, Haryana, India (company registration no. U72900HR2018PTC072172).

By using Shortener.dev you agree to the Terms of use and confirm you have read this policy.

Information we collect

  • Account information: your name, email address and company name. For paid plans, our payment processor shares limited card details with us, such as the last four digits, country and expiry date.
  • Content you create: short links, their destinations and settings, and messages you send to support.
  • Click data: when someone opens a short link we record the time, country, city, referrer, browser, operating system and device, to provide analytics to the link owner.
  • Usage data: IP address, browser and device information, and how you use the Service, to keep it secure and improve it.

How we use your information

We use personal information only to provide, secure and improve the Service, to bill you, and to tell you about important product and API changes. We never sell personal information.

How we protect it

We keep records secure, encrypt passwords and tokens, and run the Service behind Cloudflare’s network and web application firewall.

Processors

We share data only with service providers that help us run the Service:

NamePurposeLocation
CloudflareHosting, CDN, database and file storageGlobal
StripePayment processingGlobal
GoogleSign in with Google, reCAPTCHA, Safe Browsing checksGlobal
GitHubSign in with GitHubUnited States
VirusTotalChecking link destinations for malwareGlobal

Data retention

We keep your information while your account is active and as long as needed for legal obligations, then delete it. Click analytics are available for the history your plan includes.

Cookies

We use essential cookies to keep you signed in and prevent fraud, and store your theme preference in your browser. You can manage cookies in your browser settings.

Sign in with Google

Shortener.dev’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Legal compliance

We may share information when we believe it is necessary to comply with the law or a legal request, or to investigate abuse of the Service.

Your choices

You can update your profile in the app, unsubscribe from emails using the link in any email, and ask us to delete your account and data.

Contact

Questions or requests about your data: support@shortener.dev.